Contact Quick Merge
We're here to help! Whether you have questions, feedback, or need technical support, our team in St. John's, Newfoundland and Labrador is ready to assist you.
Get in Touch
We value your feedback and are committed to providing excellent support. Choose the most appropriate contact method based on your needs.
General Support
For general inquiries, feedback, and support requests:
Response time: 24-48 hours during business days
Technical Issues
For bug reports, technical problems, or feature requests:
Please include browser version and OS details
Business Inquiries
For partnerships, enterprise solutions, or commercial use:
For licensing and partnership opportunities
Contact Form
Prefer to contact us through a form? Fill out the details below and we'll get back to you as soon as possible.
Important Note
Since Quick Merge processes all files locally in your browser, we don't have access to your files or processing results. If you're experiencing issues with a specific file, please describe the problem in detail and include information about the file type and size if possible.
Frequently Asked Questions
Before contacting us, you might find answers to common questions here:
No, we currently only offer email support. This allows us to provide detailed, written responses and maintain a record of all support interactions. Most technical issues require screenshots or detailed descriptions that are easier to handle via email.
Since all processing happens locally in your browser, we never receive your files. Once you close the browser tab, all file data is cleared from memory. We recommend always downloading processed files immediately and keeping backups of important documents.
We aim to respond to all inquiries within 24-48 hours during business days (Monday-Friday, 9 AM-5 PM Newfoundland Time). Technical issues may take slightly longer if they require investigation. For urgent matters, please include "URGENT" in your subject line.
Yes! We offer custom development, white-label solutions, and enterprise licensing. For business inquiries, please contact business@quickmerge.net with details about your requirements, including estimated volume, desired features, and timeline.
Our Location
Quick Merge operates from St. John's, Newfoundland and Labrador, Canada. While we primarily operate online to serve our global user base, our physical presence in St. John's connects us to local innovation networks.
Mailing Address
Quick Merge
St. John's
Newfoundland and Labrador
Canada
Business Hours
Monday - Friday
9:00 AM - 5:00 PM
Newfoundland Time (NT)
(UTC-3:30 / UTC-2:30 DST)
Service Area
We serve users worldwide through our online platform. All tools are available globally with no geographical restrictions.
Privacy-First Operation
As a privacy-focused company that processes all files locally in users' browsers, we don't operate traditional data centers. Our team in St. John's focuses on development, support, and community engagement while ensuring your files never leave your device.